Privacy Policy

Windfall Auto Sales and Service ("we," "us" or "our") respects your privacy. This policy explains what information we collect through our website, how we use it and the choices you have.

Information We Collect

We collect the information you choose to give us when you use the forms on our website, including:

• Contact form: your name, phone number, email address and message.
• Service requests: your contact details, vehicle information and the service you need.
• Rental reservations: your contact details, rental dates and times, driver's license and insurance information.
• Sell Your Car form: your contact details, vehicle details (year, make, model, mileage, VIN, condition, payoff status) and any photos you upload.
• Credit applications: our credit application and online purchase tools are provided by our website partner DealrCloud. Information you enter there, such as your Social Security number, income, employment and residence history, is collected through DealrCloud's secure system.

We also automatically collect basic usage information, such as pages visited, device and browser type and general location, through cookies and Google Analytics (see below).

How We Use Your Information

• To respond to your questions and requests.
• To schedule and perform vehicle service and repairs.
• To process rental reservations.
• To evaluate your vehicle and make you an offer.
• To help you obtain financing, including submitting your application to lenders.
• To improve our website and understand how visitors use it.

How We Share Your Information

We do not sell your personal information. We share it only as needed to serve you:

• Lenders and financing partners, when you apply for vehicle or repair financing.
• Service providers that help us run our business and website, such as Netlify (website hosting and forms), DealrCloud (inventory, credit applications and online purchases) and Tekmetric (service shop management). They may use your information only to provide services to us.
• When required by law, or to protect our rights, customers or the public.

Cookies and Google Analytics

Our website uses cookies and Google Analytics to understand how visitors use the site. Google Analytics collects information such as the pages you visit and how long you stay; it does not give us your name or contact details. You can learn more in How Google Uses Information From Sites That Use Its Services, and you can opt out with the Google Analytics Opt-Out Browser Add-On. You can also block or delete cookies in your browser settings.

Phone, Text and Email Contact

When you give us your phone number or email address, you agree that we may contact you by phone call, text message or email about your request, vehicle, service appointment, rental or financing. We will not send you marketing texts without your consent. Message and data rates may apply. You can reply STOP to any text, or tell us at any time, to stop receiving messages.

Data Security

We use reasonable safeguards to protect your information, and our website is served over a secure, encrypted (HTTPS) connection. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.

Links to Other Websites

Our site links to third-party websites, such as DealrCloud, Google, Facebook and lender sites. We are not responsible for their privacy practices, so please review their policies.

Changes to This Policy

We may update this policy from time to time. Changes take effect when posted on this page with a new effective date.

Contact Us

If you have questions about this policy or your information, contact us:

Windfall Auto Sales and Service
908 Windfall Road, Saint Marys, PA 15857
Phone: (814) 834-3962
Email: eric@windfallautosales.com